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Privacy Policy

smartmatch.com is an online source for people seeking to learn more about their insurance options. SmartMatch Insurance Agency believes it is important for you to know and understand how our website collects and uses your information, and the steps we take to protect your privacy. Please read this Privacy Policy carefully. Please note that this Privacy Policy only applies to this website. Other websites in the smartmatch.com network may have different privacy policies. This notice does not apply to information collected offline.

This Privacy Policy does not apply to protected health information (“PHI”) subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). If any of the information you provide us through our website is combined with your PHI, SmartMatch will protect it consistent with obligations under HIPAA.

Our websites, and this Privacy Policy, are intended for users in the United States of America. All information that you submit to us, or that we otherwise collect, will be transferred to and processed in the United States of America.

By accessing this website and/or using our service, you agree to abide by and be bound by this Privacy Policy and our Terms of Use.

Information Collected By smartmatch.com

SmartMatch Insurance Agency collects information from and about you both directly, when you provide such information to us and, automatically, just by visiting this website. Information You Provide SmartMatch Insurance Agency uses this website to collect both personally-identifiable and non-personally identifiable information. When you use our service or visit this website you are authorizing the sharing of both your inquiry and your personally-identifiable and non-personally identifiable information with SmartMatch Insurance Agency. The personally-identifiable information we collect may include, but is not limited to:

  • Name
  • Age
  • Sex
  • Address
  • Email address
  • Phone number
  • IP Address
  • Additional information you submit to us through our online forms
SmartMatch Insurance Agency collects information that you provide when you make inquiries using our “Get SmartMatched” or “Comparison Shop” forms or other such similar tools or forms contained within smartmatch.com, complete a transaction, enter a promotion or sign up to receive communications. The information you provide may also be collected through another website in the smartmatch.com network.


From time to time, we may also ask you to consider participating in marketing surveys to help us improve our products and services. If you choose to participate in our surveys, you will be asked to provide general demographic information or feedback. Your participation in our surveys is always voluntary. If you do not wish to share your demographic information or feedback with us, you do not have to. If you do participate, we may use your responses, together with other responses we receive to evaluate and improve our site, services, and products. We will never publicly disclose your survey responses in a manner that will divulge your personal information or link your responses to you. Information Collected Automatically
When you visit or otherwise use the website, SmartMatch Insurance Agency also collects details about your access and use of the website automatically through cookies (discussed more below) and other technology, including details about your device, internet connection, operating system, browser type, browsing actions, and the resources that you access and use on the Site, other traffic data, and, location data. The information SmartMatch Insurance Agency collects automatically may also include your name and email address or SmartMatch Insurance Agency may associate it with other information it collects in other ways or receives from third parties. We may also use third-party analytics tools (including Google Analytics) to assist us with analyzing and improving our Services. For more information about how your information may be used in connection with our implementation of Google Analytics (including information on how you may opt-out of sharing your information or control how your information is shared), please visit https://www.google.com/policies/privacy/partners/.


You may be able to control the settings of your device or browser to stop accepting all or certain types of cookies, or to prompt you before accepting a cookie from the websites you visit. If you set your device or browser to reject cookies, parts of our Sites may not work for you. Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device. Your selection of the “Do Not Track” option provided by your device or browser may not have any effect on our collection of cookie information for analytic and internal purposes. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your device and/or browser to delete and disable cookies and other tracking/recording tools. (To learn more about cookies, beacons and related tracking technologies, visit allaboutcookies.org). We also may permit third-party advertising partners to use cookies and other automated technology to collect information about your activities over time and across different sites and applications through which you access and use our Services. For example, we may use advertising services provided by third-party ad partners, such as Google AdWords and AdRoll, to market our services to you on other websites and online services. These partners use cookies and other technologies to identify you and serve you ads on other sites around the web based on your browsing activity. To avoid use of this information for advertising by these third-party ad partners, you can change your browser settings to reject cookies or to notify you when cookies are set and you could select the Do Not Track option on your browser, though we have no control over and cannot confirm whether these third party ad parties honor the Do Not Track browser signal. Additionally, many advertising companies are members of the NAI or DAA and/or provide opt-outs on those industry pages at networkadvertising.org/choices, https://www.usa.gov/optout-instructions, or aboutads.info/choices. The information we and our partners obtain using these automated technologies helps us remember your information so you will not have to re-enter it; track and understand how you use and interact with our Services; tailor the Services around your preferences; measure the usability of our Services and the effectiveness of our communications; and otherwise manage and enhance our Services, including to help ensure they are working properly.

Changes to This Policy

SmartMatch Insurance Agency, LLC reserves the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here. An updated copy of this Privacy Policy will be clearly posted and accessible on this website at all times.


How Information Is Used

The information we collect about you may be utilized in a variety of ways. For example, we may:
  • contact you by phone, email, or mail to fulfill your inquiry or provide you with other offers you may be interested in;
  • Personalize your experience with our products and services;
  • Provide you with information we think you may find useful, including information about our products and services;
  • Provide customer support;
  • Allow you to interact with third-party products or services within or through our website, where available and applicable;
  • Perform analytics (including market and consumer research, trend analyses);
  • Protect against, identify, and prevent fraud and other criminal activity, claims and other liabilities;
  • Establish, exercise, or defend our legal rights;
  • Protect the rights or property of SmartMatch Insurance Agency, including enforcement of our agreements or policies governing your use of the website (eg. our Terms of Use).
We may also use your information in an aggregated, non-identified form for research purposes and to help us make sales, marketing, and business decisions.

We may use service providers to perform some of these functions. Those service providers are restricted from sharing your information for any other purpose.

We also may use the personal information we collect about you in other ways that are necessary or useful for us to conduct our business, so long as such uses are permitted by applicable law. Where required by law, we will provide specific notice at the time of collection and obtain your consent to such other uses.

In order to offer you a more consistent and personalized experience in your interactions with us, information collected through one method may be combined with information obtained through other methods. We may also supplement the information we collect with information obtained from other sources. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.


By visiting this website agreeing with, and accepting this Privacy Policy, and then sharing your information with this website, directly or automatically, you consent to the collection and use of your information by our site development team. In so doing, you agree to abide by this Privacy Policy, this site’s Terms of Use, and this site’s disclaimer. You further expressly consent to receive communications via live telephone, an automatic dialing system, pre-recorded message, or text message from SmartMatch Insurance Agency or its subsidiaries, affiliates, or Companies at the telephone number provided including your wireless number (if provided) as well as via email regarding your health insurance options including Affordable Care Act Plans, Short Term Medical Plans, Medical Indemnity Plans, Medicare Supplement Insurance, Medicare Advantage, and/or Medicare Part D. Your consent to receive communications in this way is not required as a condition of purchasing any goods or services. Your telephone company may impose additional charges for text messages, and you may revoke your consent at any time through any reasonable manner.

You also acknowledge that you agree to be contacted by SmartMatch Insurance Agency, regardless of the presence of your telephone number, or if you registered on any state or Federal DNC (“Do Not Call”) or DNE (“Do Not Email”) list or registry. Find their information online at https://www.donotcall.gov/.



SmartMatch Insurance Agency is committed to being compliant with all Federal regulations, including the Federal CAN-SPAM Act of 2003.

You may “opt-out” of communications such as telephone calls and/or emails from SmartMatch Insurance Agency at any time, and we will remove you from our mailing and telephone lists.

If you no longer wish to receive further communications from SmartMatch Insurance Agency, you may opt-out of receiving such communications by emailing us at [email protected] or calling us at 1 (855) 665-9200 or writing to the address below:

SmartMatch Insurance Agency
120 W. 12th St. Suite 1700
Kansas City, Missouri 64105
1 (855) 665-9200

To opt-out of e-mail communications you may also click on the “unsubscribe” link in the e-mail message.


Collection of Children’s Personal Information

SmartMatch Insurance Agency is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities. We do not target our Services to children less than thirteen (13) years of age, nor do we knowingly collect information from such children for the purpose of selling products or services. If you believe we may have received personal information from a child less than 13 years of age, please contact us immediately.


Links to Other Websites

Our website may contain links to other websites or services that are not owned or controlled by us. Please be aware that we are not responsible for the privacy policies or statements, or terms of use or service for such third-party websites. We encourage you to be aware when you leave our sites and to read the applicable privacy policies and terms of use for any third-party websites you may visit or services you may use.


International Visitors to our Website

Our sites are hosted in the United States of America (“USA”). If you are located outside of the USA, please be aware that the laws in your location governing the collection and use of your personal information may differ from applicable laws in the USA. If you do visit our sites or use the Services, or otherwise share your personal information with us, please note that you are voluntarily transferring your information to the USA, that you consent to that transfer, that you agree to be bound by this Privacy Notice and our Terms of Use, and that you agree to waive, to the fullest extent permitted by law, any other rights or protections you may have under the laws of your location or any other jurisdiction outside of the USA.


Contacting Us

If you have any questions about SmartMatch Insurance Agency, this website, our service, the information we maintain about you, or this Privacy Policy, you may contact us at:

SmartMatch Insurance Agency
120 W. 12th St. Suite 1700
Kansas City, Missouri 64105
1 (855) 665-9200
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed above.


Changes to This Policy

SmartMatch Insurance Agency reserves the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage. An updated copy of this Privacy Policy will be clearly posted and accessible on this website at all times.
This website is owned and operated by SmartMatch Insurance Agency, LLC. Last Updated 3/2/2021

SmartMatch Insurance Agency, LLC

Corporate Office:
120 W. 12th St.
Suite 1700
Kansas City, Missouri 64105

Business Hours:
Monday – Friday
7:30am – 5pm CT

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Copyright © 2023 SmartMatch Insurance Agency, LLC. All rights reserved. Privacy Policy | Terms & Conditions

This is a solicitation for insurance. Not connected with or endorsed by the U.S. Government or the federal Medicare program. SmartMatch Insurance Agency, LLC and SmartMatch.com are wholly owned and operated by Spring Venture Group, LLC. SmartMatch Insurance Agency and its divisions are licensed to sell insurance products in all 50 states and DC. Callers will be connected with a licensed agent who can enroll you into a Medicare Advantage, Prescription Drug (Part D and Medicare supplement insurance plan.

We do not offer every plan available in your area. Currently, we represent organizations which offer products in your area.

We do not offer every plan available in your area. Please enter your Zip Code above to see the number of plans and carriers we offer in your area.

Please contact Medicare.gov, 1-800-Medicare or your local State Health Insurance Program (SHIP) to get information on all of your options. The plans we represent do not discriminate on the basis of race, color, national origin, age, disability, or sex. Not all plans offer all benefits. Availability of benefits and plans varies by carrier and location. Limitations and exclusions may apply. No obligation to enroll. SmartMatch Insurance Agency represents Medicare Advantage [HMO, HMO SNP, PPO, PPO SNP, and PDP] organizations that have a Medicare contract. Enrollment in any plan depends on contract renewal. PLEASE NOTE: Medicare Supplement insurance is available to those age 65 and older enrolled in Medicare Parts A and B and, in some states, to those under age 65 eligible for Medicare due to disability or End-Stage Renal disease.